Production truth · July 2026

Megan Demand Funnel

Corrected channel map for how prospects reach Megan. Green = Megan SMS pipeline. Gray = Outside. Amber = partial / operator-assisted.

← Portal Dashboard Megan Hub Active Leads Integrations Script Library

Megan pipeline Partial / assisted Outside Megan

1 · Real Estate Websites

Zillow, Realtor.com, Homes.com, Redfin, AffordableHousing.com — and any site emailing lead notifications.

Message / Contact / Request TourLead notification email

Email → leads@gilchristpropertymanagement.com → SendGrid Inbound Parse → /email/inbound → Megan SMS pre-qual. Optional backup: Apps Script / Zapier → /intake.

Megan

Call listing phoneIf number is (469) 895-3846

Twilio voice webhook /voice/inbound → voicemail TwiML + intro SMS. Caller enters Megan pipeline (not Outside).

Megan

Apply NowAppFolio application

Tenant applies in AppFolio. Outside Megan’s SMS pre-qual unless AppFolio webhooks are wired to advance stages.

Outside

Correction: Diagrams that say “Apps Script only” are wrong. Primary production path is SendGrid Inbound Parse.

What was fixed vs earlier diagrams

Listing email path = SendGrid /email/inbound (Apps Script / Zapier optional).
Call to (469) 895-3846 = Megan, not Outside.
Marketplace = Messenger, not SMS+email.
Groups = John SMS + POSTFB paste package (Meta killed Groups API) — Page/IG still auto-post.
Website = POST /tour, not Apps Script.
Tenant SMS footer stays John’s personal cell (214) 725-9424; business line is Twilio from-number only.

Megan Demand Funnel

1 · Real Estate Websites

2 · Social & Owned Channels

What was fixed vs earlier diagrams